Professional ethics

1 – We agree with our clients the frame of reference and desired objectives prior to intervening. We ensure confidentiality and other protections. When necessary, we adjust these rules during the intervention.

2 – We consider the person (or group of persons) with whom we intervene as being part of a global system (corporation or institution) and we work with the persons and the groups in the whole system’s interests.

3 – We use all our professional experiences and competences while working with persons and groups in relation to the issues being addressed.

4 – We inform the client when issues are out of our fields of competences. In this case, we recommend other professionals.

5 – We ensure continuous supervision in particular when the client’s issues bring us back to our own difficulties.

6 – We shall be able to explain the fundamental theories of the processes we use when working with our clients.

7 – We refuse to work with a client out of the strict respect of international laws or when the intervention does not ensure the respect of the persons.

8 – We leave to the client the accountability of operational decisions.

9 – We continuously inform and train ourselves about the latest developments in our professional fields of expertise.

Source : François Delivré, with authorization